If it’s still in warranty, then you might as well claim on that. Not helping. Surely! So the Google hp chromebook 11 is the next best thing in terms of design (excluding this fault) and aesthetic. I’ve got another Chromebook on the way but wanted to get all the data off this one before sending it to the environmentally unfriendly waste site. If there’s a problem with the battery, the light turns red when you try to charge it up. Plugged it back in and viola! When we performed the steps, the battery indicated that it was fully charged. So, the nice HP Chromebook 11 that my wife has seems to have a design fault. I love the Internet! This time I paid attention, removed the battery interface, plugged the charger cord in and moved it slowly until, voila! # 3 was working and while charging now will not come on? Might explain and sort you out. Hello, I tried this and when I plugged the battery back in the light turned yellow, then back to red, then orange, then green, then cycled like that over and over. We actually ordered our Chromebooks in March and they all have the new charger. I have recently purchased a number of the new HP Chromebook 11's for our school. I will try your battery unplug method and see where it goes. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Carefully prise off the coloured panels on the base, to reveal the screws. I am having the issue that battery is not plugged in but the charger is and all I get is fast blinking Amer light, nothing else. i hate hp chromebook 11. just because the batteries run out flat, it refused charging till now. Symptoms are that there is no charging LED, and no matter how many hours you leave it with the charger plugged in it simply will not charge the battery. letting it charge now. Interestingly, the HP charger with 5v output charges my phone but would not get any lights on the HP Chromebook. Just don’t let it run too flat in future! Reconnected the battery cable. Does anyone have suggestions? God who cares about your spelling you are a legend!!!! Battery test showed no battery detected again. 06-30-2014 # 2 will flash red,yellow,then green and has tried to come on. This fixed my chrimebook and I can now finish my assignment for Monday!!! I purchased a brand new battery but when I connect the charger the same light sequence appeared. I suspect it might mean your battery is no longer holding enough charge and needs to be replaced. 09:54 AM Thanks Dan! Got to work plugged in to charge but no yellow light. Charged for 7 hours. I removed the battery cable… inserted the charging. I’ve had problems for a couple years with charger cords. Great post by the way! If you’re seeing blinking orange instead of steady when you reconnect the battery it could be that the battery has become faulty. Great article I had this problem a few years back and this guide solved my chromebook not charging. I suspect that opening the case will void the warranty. the yellow charge light came on, followed by the red light. - edited I’ve been searching for a while about this, but with zero results or answers. What does this mean? worked for us. If the Chromebook is not charging, check for damage to the charging port or for signs of oxidation. 12:18 PM. I love these things. This guide is just for the 2013 edition of the HP Chromebook 11. Hello Dan; No power lights/battery detected at all. 03-30-2015 Then it went off. – I followed all steps and I tried to hard reset it without luck. I had the same experience with my old Chromebook (got an end-of-life notice about the OS lately. getting the small coloured panel off was a pain…its glued on and snapped whilst removing. Continuing on this sequence. Works off power cord only. Anyone else experiencing this problem? So, this is not true for all HP Chrome books. Your email address will not be published. Open the the thing up and find the battery connector: Now, disconnect this connector and then connect the charger. They would work fine for a while, then seemed to get loose and would only charge when I found just the right position. Battery is still not detected and no grow light. Look for the LED indicator light. Keep the lid closed. I purchased 200 HP Chromebook 11's for the school district that I work for and have nothing but problems with these things. This battery has three separate cells and it’s also a lithium ion polymer battery which is sensitive to voltage. I was going to throw away this piece of junk. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I had the same problem where the screen went blank and no lights at all when the charger was plugged into the USB. Check for a crack in the display or other signs of physical damage to the laptop. Steady orange means it’s charging. Good stuff. Good luck everyone - and by the way the HP Chromebook 11 browsing performance...is less than desired (said nicely). I’ve left it plugged in with the lights changing from red to amber to green to see what happens. Attempt to turn on the laptop. Plugged the charger back in… red light comes on. You have to gently release the plastic clip part of the connector to loosen the ribbon. There have been many reported issues with that, too. And is not charging. I have the same issue. Not true! 09:55 AM. I tried the disconnect/reconnect thing a week ago to no avail. Glad you corrected the spelling. They have the new chargers but we are having continued problems. Watch out for rogue screws and screwdrivers! Given that you’ve already tried a new battery, it’s probably a problem with the charging circuit on the main board which means it’s not going to make economic sense to fix. I am not happy that HP Support has not found the answer - ESPECIALLY - with so many people encountering this same problem over the past few months. If Chrome OS boots up, yet you can't log in to your account, it could be due … too bad. This site uses Akismet to reduce spam. If it does not turn amber, it means that the Chromebook is currently charging. It cannot be reasonably and lawfully right that Buyers have to put up with this situation. – After a few hours the light came back GREEN and the Chromebook CAME BACK TO LIFE . Did the download for google restore but nothing. Leave it charging for an hour without opening the … When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. I bought (2) HP Chromebook 11s this past Christmas. I tried this method and it worked for me, but after some troubleshooting. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. We have a bunch of HP Chromebook 14a G5 models here at the school I work at and we had a couple with the no power indicator issue. Mine is doing the same! Its really annoying, † The opinions expressed above are the personal opinions of the authors, not of HP. My Chromebook 11 (not sure of the vintage) was in the box for a number of months. Acer Chromebook 11 battery stopped charging. This time nothing helped. Hi there, if I use this method because the laptop would have been opened up, is the warranty voided? My guess is that the user had the issue, then plugged in the charger and although the battery charged, it was still stuck in the non-op mode that only was fixed after performing this task. Could there possibly be something else wrong with the computer? The battery indicator light may not turn to amber, which means your Chromebook is charging. They were newer units sent with the newer, not recalled chargers. I might just buy a new battery and charger since it’s been dead for a couple years. https://www.reddit.com/r/chromeos/comments/bggubp/chromebook_flashing_orange_light_please_help/.